Please follow the below steps when returning rental cameras and equipment:
1. Call the Sensera finance department at 800-657-0437 ext. 104 and request a termination of your rental and wish to return the camera. Please be prepared to provide the serial number of the camera you wish to return.
2. You will be given an RMA number by the finance department.
3. Securely package the camera, solar panel, and mounting hardware in the original box (or similar) and ensure that there is sufficient padding to protect the contents. On the inside of the package, please include a sheet of paper with your company name, contact information and provided RMA number. Also write the RMA number on the outside of the package.
4. Ship the package via UPS, FedEx, or USPS and insure it for the full value of the camera to:
Attn: Shipping Department
17301 W Colfax Ave
Golden, CO 80401