Warranty

Sensera Systems warrants the Buyer that the Product hardware will be free from defects in design, workmanship and materials under normal use for a period of two (2) years from the date of the original purchase (“Warranty Period”).  The Buyer shall without undue delay notify Sensera Systems of any defect which appears in accordance with our return handling procedures. Sensera Systems shall have no obligation to repair or replace any Product that is not sent in compliance with such return handling procedures. A valid form of a bill of sale or receipt must be presented to obtain warranty service. If a valid claim is received by Sensera Systems within the Warranty Period, the sole remedy of the Buyer and Sensera Systems’ sole and exclusive liability shall be limited to, at Sensera Systems’ sole discretion, either repair of the hardware defect using new or refurbished replacement parts, or replacement of the Product with a new or refurbished unit. Buyer shall be responsible for any transportation charges. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged all hardware or part thereof that is replaced shall become the property of Sensera Systems.


Exclusions and Limitations

This Limited Hardware Warranty does not apply
(i) if the product has been subject to faulty and improper installation, maintenance, service, operational adjustments, repair, alteration and/or modification in any way that is not (a) covered in the documentation for the product or (b) carried out with Sensera Systems’ prior consent in writing,
(ii) to damages caused by failure to follow the instructions covered in the documentation for the products or other specific instructions from Sensera Systems,
(iii) to cosmetic damages,
(iv) if the product has been tampered with,
(v) if the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, environmental conditions outside the specified ranges, or lack of responsible care,
(vi) if the product has had the model or serial number altered, defaced or
removed,
(vii) to damage that occurs in shipment or from improper storage or transportation,
(viii) to damages by any other cause not related to defective design, workmanship and/or materials.